Looking to change a reservation date for the last 3 days/nights. Each individual agent we have gotten has both transferred us out of our contact generating A different several hours wait around or has hung up on our get in touch with.
I was on maintain with reservations several situations for quite extensive amounts of time. A single AA reservations and a person agent informed me it would Price tag me an extra $189.00 to fly out following morning then mentioned that flights have been booked future day.
I just received off the mobile phone with Connie Sanders inside the DFW Business. I requested for her title simply because she was so form and helpful to us. I have not often encountered a person so helpful and caring. If all of your representatives might be like her you might have an exquisite airline.
It’s exciting to me that it's got come to this avenue. I have done a substantial amount of investigation On the internet to attempt to obtain an E-mail Tackle that may drop by the corporation specifically.
I am astonished at The shortage of purchaser service at American Airways. I was a flight attendant for 30 many years and took wonderful delight within the instruction I received from American. With a the latest trip I watched a passenger and agent argue about which one was ruder. There is absolutely no obvious enforcement of grooming procedures anyplace in the company.
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I have generally used continental airways and experienced modified to American but following this incident I don’t Assume ill at any time fly along with you guys any longer a cockaroach with a airplain im certain everyone on Fb would wish to no concerning this even the information incredibly discustin and awful I assumed airplains were being pest contal absolutely free.
I’m no positive who to deliver this information to…This can be the only e mail I could obtain. I felt that eighty five% on the agents Operating amongst LGA and JFK in between 8/nine and 8/ten were very unfriendly. My husband And that i have been scheduled to fly from LGA to CMH eight/9 within the 6pm flight. As a consequence of temperature it absolutely was delayed and soon after sitting around the Tarmac for more than 2 hrs was ultimately xld. Understandable. I'll say the flt personnel was exceptionally accommodating, helpful and enjoyable. However whenever we waited browse around this web-site in line we had been finally handed new boarding passes with practically nothing claimed by the man sporting a vest that said “supervisorâ€â€¦he did say this is the 1st and only choice (eight/ten at 815pm). We took it and stayed on the airport to check out about standby possibilities another morning when gate agents returned. Once the brokers returned (we if course had been awake 24 hrs at this time) they stunned us by indicating that our alternate return was booked outside of JFK not LGA…nice of somebody to inform us this critical element!
– Flip your method and to not deal with The client like Filth. Recognize that they're your ‘bread and butter’ and devoid of them you wouldn’t be in operation whatsoever.
It may be a glitch to you but it surely means that I have to face in a long line and that is really agonizing with a knee cap which has been damaged.
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27th Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was completely unsuitable for the seven hr journey. The seats spec/recline/legroom were being what I would count on on a vacation constitution or commuter flight of 1 hour. On top of that, the reading gentle didn't operate and apart from the film there was no channel open up for tunes.
We'd like a prepared verification from American Airways to approach our cruise insurance policy declare. Stating the situation of delays on the day we traveled to board our ship.